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FAQ

RESERVATIONS

We do offer reservations up to 60 days in advance via Resy. We accept walk-in's and the host can add you to the waitlist in person. Our bar is first come first served. 

For additional questions, please email info@dynamoroom.com


HOURS & OPERATIONS

Lunch: Monday-Thursday 11:30am-2:30pm

Dinner: Saturday-Sunday 4pm-9pm 

Happy Hour: 4pm-6pm daily in the bar and terrace 


MSG Events

We love having you join before your event at the Garden! Please make a note in your reservation, or let our team know you will be attending a game or show, so we can plan your experience accordingly. Email us at info@dynamoroom.com. 


LOST & FOUND

For Lost and Found requests please email us at info@dynamoroom.com and leave us the following information: date and time of dining, area in which you were seated, description of item, and reservation name.


RECEIPT REQUESTS

For Receipt Requests, please email info@dynamoroom.com and please provide us with the date, name, dollar amount and last four digits of the credit card. 


CREDIT CARD CHARGE INQUIRIES

For Credit Card Charge inquiries, please allow two business days for your bank to settle all pending charges.  If charges are still not correct, please email info@dynamoroom.com and send us the last 4 digits of your card along with any extra information so we can correct any errors.


TRANSPORTATION & PARKING

We are located near the ACE and 123 trains at 34th St / Penn Station and the NQRW and BDFM trains at 34th / Herald Square

There is a City Parking garage locted on West 34th Street between 8th and 9th Avenue


CORKAGE & OUTSIDE DESSERTS

Our corkage policy is $65 per standard 750mL bottle, limit of 4 bottles per reservation. We request that the bottles are not on our current beverage list. 

You are more than welcome to bring your own dessert. We charge $10 per person for all outside desserts. 

Depending on the size of the dessert and the storage required, we cannot guarantee we can store it before the reservation. Email us info@dynamoroom.com for more information. 


DRESS CODE

We do not have a formal dress code. 


MENU QUESTIONS

We are a professional kitchen and do our best to accommodate allergies and aversions. Our team is happy to help you navigate the options for you. For more information regarding our menu, email us at info@dynamoroom.com

We have kid-friendly options from our classic menu options, such as buttered pasta or a burger!


PETS

Only service dogs are allowed in our dining areas.


OUTDOOR SEATING

Our outdoor seating is weather dependent. We recommend dressing appropriately for an outdoor dining experience. In the case of inclement weather, we will reach out to all reservations to assist them with rebooking. 


TAKE OUT & DELIVERY

Take out and delivery can be ordered from the website or through third-party delivery services. You can also order takeout in person. 


PRESS INQUIRIES

Press inquiries please contact, sundayhospitality@monacreative.co.